FAQS

Frequently Asked Questions

What is the easiest way to book a home appointment with a physiotherapist?

The fastest and easiest way to book an appointment is by using our online platform. By using our booking assistant, you can filter by area, service, therapist, and more. You could get one of our physios in your home within 48 hours from now! Book an appointment.

Can I book my home physiotherapy appointment online?

Yes, absolutely! All you have to do is book your appointment using our online platform or request a callback to speak with one of our physiotherapists.

 How soon can I be seen?

With our large network of physiotherapist, most patients are able to get their first appointment within 48 hours. You will be able to select your area, the service you are seeking, and the therapist you want to book with. We also let you know when a new therapist or service is available in your area.

Do I need a referral?

No, you do not need a referral to receive treatment. However, it is advisable to check with your insurance provider, as some extended health plans may require a referral for coverage. We welcome both individuals seeking treatment independently and those referred by other healthcare professionals.

Are the services at Physio Vibe covered by insurance?

The coverage for services at Physio Vibe depends on your insurance plan. Many extended health plans provide coverage for physiotherapy. It is recommended checking with your insurance provider to understand the extent of your coverage, any limitations or requirements, and if direct billing is available.

Can you bill my insurance provider directly?

Yes, we can bill your insurance provider directly. The insurance companies that we can direct bill are:
CINUP
Chambers of Commerce
Cowan
Desjardins Insurance
First Canadian
Great-West Life
GroupHEALTH
GroupSource
Industrial Alliance
Johnson Inc.
Johnston Group Inc.
Manion
Manulife Financial
Maximum Benefit
Sun Life Financial
Blue Cross
Green Shield

Do I get to pick which physiotherapist will come to my home?

Of course, you do! With our online platform, you can filter therapists by area, expertises, and availabilities. At any moment, you can request to see another therapist.

Are physiotherapists at Physio Vibe licensed?

Absolutely! All of our physiotherapists are members of the professional physiotherapy order of Quebec (L'Ordre professionnel de la physiothérapie du Québec). Rest assured that you are getting experienced and licensed physiotherapists for your treatments.

What experience do your physios have?

All of our physios are members of the OPPQ (L'Ordre professionel de la physiothérapie du Québec). Our area of expertise include general physiotherapy, sports physiotherapy, vestibular rehabilitation, chronic pain management, injury prevention, concussion management, and more. To learn more about all the services we offer, visit Our Services Page.

Can I speak directly with my physiotherapist?

After your initial assessment, you will be able to communicate directly with you physio through your client portal. No need to call the clinic and leave a message for them. You get direct access to your healthcare provider.

How do I book a home physiotherapy appointment?

The fastest and easiest way to book an appointment is by using our online platform. By using our booking assistant, you can filter by area, service, therapist, and more. You could get one of our physios in your home within 48 hours from now! Book an appointment.

Can I book my home physiotherapy appointment online?

Yes, absolutely! All you have to do is book your appointment using our online platform or request a callback to speak with one of our physiotherapists.

How soon can I be seen?

With our large network of physiotherapist, most patients are able to get their first appointment within 48 hours. You will be able to select your area, the service you are seeking, and the therapist you want to book with. We also let you know when a new therapist or service is available in your area.

Do I need a referral?

No, you do not need a referral to receive treatment. However, it is advisable to check with your insurance provider, as some extended health plans may require a referral for coverage. We welcome both individuals seeking treatment independently and those referred by other healthcare professionals.

Are the services at Physio Vibe covered by insurance?

The coverage for services at Physio Vibe depends on your insurance plan. Many extended health plans provide coverage for physiotherapy. It is recommended checking with your insurance provider to understand the extent of your coverage, any limitations or requirements, and if direct billing is available.

Can you bill my insurance provider directly?

Yes, we can bill your insurance provider directly. The insurance companies that we can direct bill are:
CINUP
Chambers of Commerce
Cowan
Desjardins Insurance
First Canadian
Great-West Life
GroupHEALTH
GroupSource
Industrial Alliance
Johnson Inc.
Johnston Group Inc.
Manion
Manulife Financial
Maximum Benefit
Sun Life Financial
Blue Cross
Green Shield

What experience do your physios have?

All of our physios are members of the OPPQ (L'Ordre professionel de la physiothérapie du Québec). Our area of expertise include general physiotherapy, sports physiotherapy, vestibular rehabilitation, chronic pain management, injury prevention, concussion management, and more. To learn more about all the services we offer, visit Our Services Page.

What experience do your physios have?

All of our physios are members of the OPPQ (L'Ordre professionel de la physiothérapie du Québec). Our area of expertise include general physiotherapy, sports physiotherapy, vestibular rehabilitation, chronic pain management, injury prevention, concussion management, and more. To learn more about all the services we offer, visit Our Services Page.

Are physiotherapists at Physio Vibe licensed?

Absolutely! All of our physiotherapists are members of the professional physiotherapy order of Quebec (L'Ordre professionnel de la physiothérapie du Québec). Rest assured that you are getting experienced and licensed physiotherapists for your treatments.

Will I be able to talk to directly with my physiotherapist?

After your initial assessment, you will be able to communicate directly with you physio through your client portal. No need to call the clinic and leave a message for them. You get direct access to your healthcare provider.